mis-shipped meaning

mis-shipped meaning refers to a shipping error where the wrong product is sent, or the correct product is sent to the wrong customer or address. It typically happens due to picking, labeling, or packing mistakes in a warehouse. Mis-shipments can lead to customer dissatisfaction, added return costs, and logistical confusion. For businesses, minimizing such errors is critical and often achieved through barcode scanning, warehouse automation, and strict quality control processes. When a mis-shipment occurs, customer service teams must act swiftly to provide a return label, replacement, or refund, ensuring minimal disruption to the buyer experience and preserving brand trust.